Www.inhouse-store.com is the online store for online exhibition and distribution of products of "TECHNIKI EMPORIKI INHOUSEGROUP SOLE SHAREHOLDER IKE", based in Nea Smyrni, Attica - Nik. Plastira 115, Athens 171 21, in Greece (TIN: 800880062 / Tax Office of N. HERAKLION) (hereinafter "Inhousegroup" or the "Company"). Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the Inhousestore online store, located at www.inhouse-store.com. Ensure that you have read the following terms and conditions carefully and have agreed to their content as your further use and browsing of the above website www.inhouse-store.com implies your explicit and unconditional consent, acceptance, and agreement with the content.
Information & products provided
Inhouse Store is committed to the quality, completeness, and validity of the information contained on the website www.inhouse-store.com, subject to any technical or typographical errors that cannot be predicted or have occurred unintentionally, including descriptions, photos (color rendering, etc.), and product prices, or shutdowns due to force majeure, without committing to product availability. The company, in terms of good faith, is not responsible and is not liable for errors due to inadvertence when entering electronic data in the store.
Limitation of Liability
Availability:
Inhouse Store can provide no guarantee for the availability of the products posted on its website. However, it undertakes to inform the customers in time about the non-availability in case they express interest in ordering a non-available product.
Tips and ideas:
The company has carefully edited the content of the tips and ideas provided on its website www.inhouse-store.com. However, given the specifics of each job described, readers are responsible for taking the necessary safety precautions after having read the manufacturer's instructions for each product they use, and Inhouse Store bears no responsibility.
Inhouse Store is not liable to customers/users for damages that may arise from the execution or non-execution of their order (except in the cases of paragraph 10. "Return - Replacement of Products"). It is also reserved as to the time of delivery of the goods in cases of force majeure. The online store www.inhouse-store.com provides the content (information, names, photos, illustrations, etc.), products, and services available through the website "exactly as they are". In no case is the online store of Inhouse Store liable for any claims of legal or civil and/or criminal nature nor for any damage (positive, special or negative which is indicative and not restrictive, divisive and/or cumulative loss of profits, lost profits, monetary satisfaction, etc.) by visitors of the website or third parties due to a reason related to the operation or not and/or use of the website and/or inability to provide services and/or information available from it and/or from any unauthorized interference by third parties with products and/or services and/or information available through it.
Intellectual property rights
This website is the official online store of Inhouse Store. Except for the expressly stated exceptions (copyrights of third parties, partners, and suppliers), all content of the website, including images, texts, and audiovisual material, graphics, photographs, drawings, texts, services, and products are the intellectual property of Inhouse Store and are protected by the relevant provisions of Greek law, European law and international conventions. No part of this site may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, without the prior written permission of the Content Provider. Reproduction, republishing, uploading, announcement, dissemination or transmission, or any other use of the Content in any way or medium for commercial or other purposes is permitted only with the prior written permission of Inhouse Store. The names, images, logos, insignia, texts, and audiovisual material representing Inhouse Store and/or its online store www.inhouse-store.com and/or third parties contracted to them and their products or services, are exclusive trademarks and insignia of Inhouse Store and/or www.inhouse-store.com and/or the above third parties and are protected by Greek, EU and international trademark and industrial and intellectual property laws. In any case, their appearance and display on the website www.inhouse-store.com and in the online store of Inhouse Store should be construed in no way as a transfer or assignment of their license or right of use.
User responsibility
Inhouse Store Website Users agree that they will not use the Inhouse Store Website to post, publish, email, or otherwise transmit elsewhere any content that is illegal, harmful, threatening, offensive, defamatory, or violates anyone's privacy. In addition, individuals accept that the products they order through the online store www.inhouse-store.com are for personal use.
Personal Data Protection & Privacy
Inhouse Store recognizes the importance of protecting the personal data of users of its website. During your visit to the website www.inhouse-store.com and to order products, but also to ensure the capability of contacting you, so that we can inform you about our new products, you may be asked to provide information about you (name, occupation, email address, date of birth, etc.). Also, the online store www.inhouse-store.com operates in accordance with the applicable Greek and Community legislation and uses all necessary measures for the security of your personal data. Detailed information about the protection of your personal data and your rights is available on the Privacy Policy page. If you are under the age of 15, before deciding whether or not you accept these terms and conditions you should read them carefully with your parent or guardian and fully understand them, both you and your parent or guardian. Acceptance of the terms and conditions by the parent or guardian will be construed as their consent to them on your behalf. Parents or guardians are advised to supervise their children when using the Internet, mobile or other devices. If you invite your children to use the service, you give your consent to these terms and conditions.
GDPR
For Inhouse Store, respecting and protecting your personal data is a commitment. We understand and take seriously the fact that you are aware and conscious about your personal data safety.
Use of Cookies
Inhouse Store uses cookies technology to improve and facilitate your visit to its website. The "cookies" are sent to your computer and identify you as a specific user, storing your personal preferences and technical information.
Products' purchase
In our online store, you can find representative home and technical equipment products of the Inhouse Store company. To facilitate your search, we have divided our products into central categories. All categories grow in a subcategory tree. Our goal is to reach the final product with the fewest possible clicks. In case you are looking for something specific, use the "search" bar, which will lead you directly to your specific choice. Inhouse Store makes every effort to provide high-quality services but nevertheless is not responsible for any errors in prices and product features and can not guarantee that there will be no downtime of the website or "human" errors in updating/listing of the price of a product. For the safety and efficiency of your purchases, if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding with its order, contact us by phone: 2111828057, 2102750226 or by e-mail: info@inhousestore.gr.
When registering your order you will receive an automated e-mail stating the details of your order. In case there is a pending issue in your order then a corresponding e-mail will be sent to you. Alternatively, we will contact you on the phones you have provided us with when registering or completing your order on our website. In case you do not receive a relevant e-mail confirming your order or notifying us by phone, it is your obligation to inform us without delay, as there may be a problem with the contact details you have stated. Inhouse Store does not bear any responsibility in case you have entered your contact details incorrectly, as a result of which it is not possible for us to communicate with you.
Product Return - Replacement
You have the right to return the products you bought and request their replacement a) in all cases in which, because of proven fault of Inhouse Store, wrong products or products of poor and defective quality were sold (error in receiving the order, in the pricing, in the shipment, damaged during transport or with poor packaging) and b) in all cases where there was a problem / actual defect in the product (operation or quality) covered by the product warranty and if the warranty has been given by Inhouse Store. This provision does not cover products covered by third-party warranties such as the product manufacturer or his representative. In any case and for all the above cases, the maximum return period for replacement may not be extended beyond fourteen (14) calendar days from the date of receipt. In addition, in all cases, the product to be replaced-repaired must be accompanied by the original proof of purchase. For all the above cases the products to be replaced-repaired must be in the condition received by the customer, complete and without damage, and their packaging must be the one that normally accompanies the product (agrees the IMEI) and be in excellent condition, together with all the documents that accompanied the product (eg DAT, Ap. Retail, etc.) upon delivery. Prior to any return, it is recommended to consult with the online store of Inhouse Store. In any case, return and replacement is possible under the following conditions:
you need to contact the Online Store the same day or the next working day
the product has not been used
the product is accompanied by all the necessary documents that prove the transaction (eg DAT, Retail Rep. etc.).
In case the desired return is not made within 14 days then Inhouse Store may not accept any return and/or replacement of products.
Order cancellation
The order can be canceled in the following cases: Before the order is completed, during the electronic process of your order you can at any time press the "Previous Step" button to return to the previous step of the process. In case you have reached the last stage, before the final registration of your order, you can press the "cancel" button that will appear in a particular window that opens in order to confirm the registration of your order. Clicking on this button automatically stops the ordering process and you can continue browsing our website. If the online order has been completed but the product has not been shipped yet, you can contact us by phone: 2111828057, 2102750226 or via e-mail: info@inhousestore.gr, and one of our partners will cancel your order. After receiving the product, contact us by phone: 2111828057, 2102750226 or via e-mail: info@inhousestore.gr to explain the reason you wish to cancel the order. One of our partners will serve you immediately and will inform you about all of your options.
Attention
In case of payment by credit card, no cash is refunded but the return is made through Piraeus Bank to your credit card. In any case and for all the above cases, the maximum cancellation period may not be extended beyond fourteen (14) calendar days from the date of receipt.
Payment methods
By bank deposit in the current account of the company in Piraeus bank with IBAN number: GR30 0172 1180 0051 1808 8691 015.
Cash on delivery.
Using a credit card (only at the company's offices).
Order / Delivery / Shipping costs
When your order is completed, you will see the following message (example): "Thank you for choosing us for your purchases. Your order with code XXXXXX has been registered successfully. You will soon receive confirmation in the email you stated."
Shipping charges
In Attica
For orders up to 10.00kg, the shipping costs amount to 5.00 €.
For orders over 10.00kg, the shipping costs will be set by arrangement.
Off Attica
For orders up to 10.00kg, the shipping costs amount to 10.00 €.
For orders over 10.00kg, the shipping costs will be set by arrangement.
Delivery dates and times
In Attica and by Attica agencies
Delivery days are from Monday to Friday from 09:00 am to 5:00 pm. Outside Attica Delivery days are from Monday to Friday from 9:00 am to 5:00 pm.
For transfers through agency of your choice, the delivery times of the respective transport company are those which are valid.
Estimated Delivery Time
Delivery of your products is estimated at 3-4 working days from the day you will be informed about the availability of your products.
Order delay
Your order may be delayed for the following reasons:
The product has been delayed by our supplier:
In order to be able to offer you very competitive prices, we order our products from a very wide range of suppliers, either domestic or international. However, there are cases of products of which the order can be "stuck" at the customs or their transport; as a result we do not have them in our warehouses when we had initially estimated. In such a case, we will contact you to ask if you want us to deliver your order without the specific product or to suggest you an alternative.
The product you ordered has already been removed and is no longer available: Among the thousands of products we exhibit in our online store there are rare cases where their supplier suddenly and unannounced desides that he is canceling them. In this case, an employee of our company will contact you directly to provide you with all the alternatives.
In periods of extreme weather events or strikes as well as in any case of force majeure, which may affect the transport and delivery of your order.
In case it is impossible to communicate with you by phone and / or by e-mail (if there is a problem with your order, either in relation to the product or in relation to its payment) because e.g. The contact information you entered is not properly updated.
Applicable law
The above terms and conditions as well as any modification, change or alteration are governed and supplemented by the Greek law, the law of the European Union and the relevant international treaties. Any provision of the above terms becomes contrary to law, automatically ceases to be valid and is removed from the present without affecting in any way the validity of the other terms. This constitutes the entire agreement between www.inhouse-store.com and the visitor of its pages and services and binds only them. No modification of these terms will be considered and will not form part of this agreement unless it has been formulated in writing and incorporated into it.